The Sandon Complex Liverpool reviews by real event-goers

Review of Champions League Final Party

Good event, pity about the result

Review of Champions League Final Party

Review of Champions League Final Party

The organisation could have better. There was confusion about getting into the outdoor area, as you had to either go through the main pub, or round the back and into it. There are parts of the premises that you couldn't access the outdoor area from, but we were not told that. It was other fans that told us that we could leave the pub area and walk round.
The outdoor area was over sold for the capacity. There was one portaloo that I could see. People were queuing to use the bushes rather than join the queue for the portaloo.
Drink prices were right and in line with the rest of the city, if you don't want to pay £6 for a pint you'll have to stay home these days.
Atmosphere and crowd were great, really enjoyed myself and so did my son, which is why I got the tickets in the first place as the venue was fine with under 18's being there.
I think for the future, the Sandon should sell tickets for the outdoor area and the indoor areas as separate tickets, this would help with overcrowding and the initial confusion.
Will certainly come back for the next one though.

Review of Champions League Final Party

Watching the game Outside would have been easier if the screen was higher,we where there 2hrs before k/o to get a good spot but unless you where 7ft tall everywhere was restricted views..door staff wouldn't let us inside to watch the game(but was letting his friends in) watched for a while as loads where turned back unless you had yhe right handshake..beer £5 a can.. was excited to be at the sandon but left disappointed and not just because of the result.

Review of Champions League Final Party

Unfortunately some people (despite being patted down by security) were able to get flares into the venue, a guy near us set one off and a spark from it hit my wife in the face and has burnt her top lip, another spark landed on my new £90 top and burned a whole in it. So what should have been a wonderful experience turned very sour for us, I think in future we'll watch the game on television from the safety of our living room.

Review of Champions League Final Party

Venue wasn't great, toilet facilities were not adequate (I brought my elderly mother, two of the three female toilets were closed after half an hour as they said they were blocked. We paid £38 per ticket including booking fee and the food was atrocious, cubes of chicken in the curry, tables were too close together so you people were having to squeeze past you all of the time, especially when the food was being served. I certainly wouldn't return here again, not the best experience at all.

Review of Champions League Final Party

Shocking
Not a clue
Never deal with this venue again if I was you

Review of Champions League Final Party

Would recommend it to any fellow Liverpool fan- great place to watch the final!

Review of Champions League Final Party

Didn’t even get in
It was full of idiots smoking w**d outside we qued up for half an hour and didn’t move, my 11 year son felt very unsafe.
While people weee pushing in and just walking to the front and got in?
Pretty poorly organised- Shame aa last time was really good and family friendly

Review of Champions League Final Party

We booked the Champions League Final Party, here at The Sandon, as heard ot was 'the place to be'. Having walked around the building the day before, I did wonder if we made the right choice! However, on the day we arrived to find many Liverpool fans queueing to get in. We had to ask which queue to join for entrance to the VIP area we had booked. We joined 'our' queue, which took a good 10 minutes to get to the entrance.There were only a couple of security guards on the 'entrance', who searched us and gave us a paper wristband, advising which 'VIP lounge' we were in, before ushering us into a courtyard.
We had no idea where to go and asked a guy at the door of the building, who advised... 'upstairs'. We entered the building to find ourselves in another queue, which a guy was taking photos of fans lifting 'trophies'. To keep in the spirit of things, we were quite shocked to find this guy was charging £10 to take our photos, using our phones! I regret agreeing now as the 3 photos taken were not even good.
We went upstairs to find the 'Thompson Lounge'. We were taken to a table to join a family of 4. In this lounge the tables and chairs were so close together, you could not get to the bar, toilet or to get the food without asking people to move out of their chairs. The 'VIP' tickets included a 2 course meal. This was served 'buffetstyle', but by staff members. The choice was 'chicken curry or chilli with rice', which was pretty tasty. The trip to get your meal and back to the table.....a challenge. The desserts were served to us at our tables by members of staff. A much better idea. (Cheesecake or Chocolate cake.)
The toilets were inadequate for the amount of people. 2 ladies (1 out of order) and 3 mens, 1 of which I had to use and had no lock on the door. The game itself was well covered by numerous T.V's. Sadly kick off delayed by a good half hour, and I don't know if this was the reason why The Sandon offered a 'menu' for food to be purchased. This was a welcome idea. The staff on this occasion took our orders, payment and then brought the food quite promptly. One downfall...if you wished to pay by card for the food you had to queue at the bar. I paid cash! On reflection, I enjoyed the atmosphere that the other supporters created and so happy I was able to participate in this event.

Review of Champions League Final Party

It was ok

Review of Champions League Final Party

Brilliant but wouldn’t recommend for children under 14 years old as very crowded

Review of Champions League Final Party

We paid for the VIP ticket which was not worth it at all. No information shared before arrival of timings, dietaries etc. Queues were ridiculous and took a very long time to get in. In the ‘vip’ section, the way the tables were set out was ridiculous, you couldn’t move… even the staff were commenting on the poor setup. We had some food and ended up going to watch on the big screen outside in the standard viewing area - the atmosphere was much better and the screens were better too. That element was very good with the DJ - though there was lots of people just entering from under the fence, over walls etc. and security doing nothing. Not enough toilets. Definitely wouldn’t pay £38 for vip again - you would expect the experience should be better and it wasn’t at all. But had you just paid for standard, it was decent.

Review of Champions League Final Party

Great?

Review of Champions League Final Party

Great atmosphere but awfully handled by the venue. Far too many people allowed in, toilet facilities weren't kept on top of, which meant women basically couldnt use them as they were filthy later on (outside portaloos). Security wouldn't allow people to go back inside to use toilets once match had started. Big screen outside isn't high enough which meant loads pf people simply couldn't even see the match. Just poorly organised, wouldn't choose to go back again to watch a final there which is a real shame, as being right next to Anfield, the setting made for a fantastic atmosphere.

Review of Champions League Final Party

Atmosphere brilliant as always but was chaos. Entry through the back gates was fine but then getting into the bar area was silly. Only 1 door open causing carnage.
Bouncers kept changing their mind if the doors where for entry or exit. Queued 45 minutes for a burger outside because the poor lady got left on her own for 20 minutes to do everything.
The sound quality inside was awful aswel. Tvs turned up so loud it was just crackly noise.
Asked staff to turn it down and bit and their response was you wont hear it when the game starts, the game started, tvs got turned up even more and the noise got worse

Review of Champions League Final Party

Very badly organised, decusting the ways they treated fans, go on about your history with Liverpool football club ways to much, after yesterday that's out the window as even LFC would be ashamed how you treated fans, never again will i choose the Sandon and advise in future Liverpool fans pick a different venue as these latest Sandon management is all about money, and clearly lacked any care for the fans

Review of Champions League Final Party

The organisation of the venue was not great. The ladies toilets had no lights or toilet roll before the event even kicked off (6pm). There was no true navigation at the venue that would have been useful-so customers could move more simply. So many people entered illegally over the walls and fencing with no prosecution. Therefore, it was cramped but I appreciate that could be part of the experience. The atmosphere was good in the beginning-the music definitely could have been louder so it could be heard better. The same for the football commentary itself.
As the game finished-no clear exit strategy and as I’d never been to the venue before-the staff were rude and unhelpful. As I just asked for help of directions to my car.

This was not the venues fault-but the attitude of some of the other fans throwing cans and items towards the screen and in the crowd. A fan next to be got hit with a can and was hurt.

All of this just tainted our experience of the Sandon- which was a gift for my husband and in laws.

Review of Champions League Final Party

Brilliant evening- just shame about the result

Review of Champions League Final Party

Bought tickets, only to be told "outside is full", waste of money, it's advertised like it's outdoor only and they have clearly sold more tickets than they can hold, meaning once outside is full, you might aswel not have bothered