Contact Skiddle
How can we help you today? Please find information on how to contact Skiddle, or resolve any queries you may have below:
Event or venue information
Unfortunately due to the large number of events we have listed, we cannot answer individual queries about opening times, location or lineups. All the information we have about events or venues is on our what's on guide
I want to buy a ticket
To buy tickets, please visit The Skiddle Ticket Shop where you can purchase tickets online 24/7.
Buy a ticketI have a query regarding a previous ticket order
Our Order History Page allows you to view previous orders, update information and resend email confirmations. Please visit this page first if you have any queries. Our Support Portal page may also be useful for answering common questions
View Order History View ticket dispatch information View our support portal with frequently asked questionsI'm having problems logging in
To reset your password, please visit:
Password recovery page.I want to unsubscribe from emails or hide my profile
If you wish to unsubscribe or change your notification settings, please visit:
Edit notification settingsOther Customer Care enquiries
For all customer care enquiries that cannot be handled using our self service system, or for promoter enquiries please complete the form below, alternatively you can contact us by email custcare@skiddle.com.
View our support portal with frequently asked questionsI'm an event promoter/organiser
Please take a look at our Promotion Centre which allows you to add events, place tickets on sale and control everything online 24/7.
View the Promotion CentreAbout Skiddle
View information about who we are, what we do and who loves us on our About Us pages
Company Information
Skiddle is the UK's busiest what's on guide and has been trading since 2001. We have over 150,000 events on our extensive guide, working with over 21,000 event promoters in the UK at over 10,000 venues.
Skiddle Ltd is a UK company registered at the below address. Registration Number 05688116
Our VAT registration number is GB 879 2762 64
Accreditations
Skiddle Ltd is an official ticket outlet and we have a direct relationship with all events - this means you are buying direct from an official source, at the official face value.
|
|
|
 |
Opening Hours
Customer Care
| Monday | 8am - 6pm |
| Tuesday | 8am - 6pm |
| Wednesday | 8am - 6pm |
| Thursday | 8am - 6pm |
| Friday | 8am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Promoter Support
| Monday | 9am - 6pm |
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Please note our 2018/2019 Christmas and New Year's opening times:
Customer Care
| Monday 24th December (Christmas Eve) | 8am - 6pm |
| Tuesday 25th December (Christmas Day) | CLOSED |
| Wednesday 26th December (Boxing Day) | 10am - 5pm |
| Thursday 27th December | 8am - 6pm |
| Friday 28th December | 8am - 6pm |
| Saturday 29th December | 10am - 5pm |
| Sunday 30th December | 10am - 5pm |
| Monday 31st December (New Year's Eve) | 8am - 7pm |
| Tuesday 1st January (New Year's Day) | 10am - 4pm |
Promoter Support
| Monday 24th December (Christmas Eve) | 9am - 6pm |
| Tuesday 25th December (Christmas Day) | CLOSED |
| Wednesday 26th December (Boxing Day) | CLOSED |
| Thursday 27th December | 9am - 6pm |
| Friday 28th December | 9am - 6pm |
| Saturday 29th December | 10am - 5pm |
| Sunday 30th December | 10am - 5pm |
| Monday 31st December (New Year's Eve) | 9am - 6pm |
| Tuesday 1st January (New Year's Day) | CLOSED |
Address
Skiddle Ltd
PO Box 692
Preston
PR3 8BB
You can also get in touch by phone or email, but please be aware that it will be much quicker to use the self-help tools above
Customer care: 03333 01 01 01*
Promoter help: 03333 01 03 01*
View our support portal with frequently asked questions
* Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 9p per minute; calls from mobiles typically cost between 3p and 55p per minute. Calls from landlines and mobiles are included in free call packages.
